We cannot recommend Paul and Rachel highly enough. They were acting for the sellers of the property we acquired and they'll certainly be acting for us when we move again. The move was fraught and complicated for a host of reasons but, throughout the entire process, Paul and Rachel were calm, thoughtful and extremely helpful. The move would have collapsed on a couple of occasions if it hadn't been for their perseverance, resourcefulness and willingness to go the extra mile. Fundamentally, they evidently understand that moving house is inherently stressful and that empathy, consideration, responsiveness and straight talking are crucial (and, we found, surprisingly rare) commodities. With Paul and Rachel, you are dealing with very nice, highly professional people who genuinely care about their work and the families they assist in the home-moving process.