Dear Ruth, Thank you so much for taking the time to write such a glowing review of our agency, Leslie & Co. Estate & Letting Agent. We are delighted to hear that Paul was able to provide you with exceptional service and support during a complicated situation with a previous agent and tenants. Paul and Rachel are truly dedicated to going above and beyond for our clients, and your kind words reaffirm their commitment to delivering outstanding customer experiences. We are thrilled that their efforts in creating an enticing advert, conducting numerous viewings, and finding you a good tenant were successful, even under time pressure. Additionally, we are so pleased to hear that you are happy with us setting up the new tenancy, while also attending to the needs of the new tenants and arranging necessary maintenance and repairs promptly. Thank you once again for your recommendation. It means a lot to us. If you ever need any further assistance or have any questions, please do not hesitate to contact us at 020 3488 6445. Best regards, Paul & Rachel Leslie & Co. Estate & Letting Agent