We were expecting another tough time with our letting agency having seen other reviews and heard stories. Our first few weeks with them weren't great as the house wasn't in a good state. However we had a great experience with NJH in the end. Our deposit was sorted correctly and during our tenancy whenever we had an issue it was sorted within the next 2/5 days. Although its a pain to always log everything online if you do it they are very good. This may be mainly down to Will Young who was in charge of our property. He looked after us and the house brilliantly.
We have had an amazing experience with Nicholas Humphreys from the moment we moved in. They are always easy to contact and very quick in their responses. Kirsty has been particularly great in always ensuring that everything runs smoothly, and she is always extremely friendly and helpful. We reported that our washing machine was broken and they had a new one delivered and fitted the next day. The same thing also happened with our tap that we reported as broken - they had someone fit new ones the next day. We would definitely recommend Nicholas Humphreys as an estate agent.
I have been with Jon at Humphreys for the last 5 years, he’s always been professional and looked after my properties as if they were his own. He always advises me of new properties that he thinks would be suitable to add to my portfolio. The guys in the office are great and if I have any issues they are always sorted quickly. Keep up the good work.
Currently in the process of signing for a student property, I was shown around a couple of properties by James, who was extremely helpful, answering all the questions I had about the houses and the next steps with reserving the house and starting the paperwork, the service I’ve recieved has been excellent and I’d highly recommend them
I had a viewing for one of the Castlegate apartments with this agency. Right from the very start they were brilliant, they kept in constant contact with me & Maddie was brilliant at answering all my questions via phone calls and texts! She delivered brilliant customer service, I simply can't fault her! I will be recommending to all I speak to!
James was very helpful and answered all our questions. He was very polite and professional. It was a pleasure to have him show us round.
What a great company to work with! The staff are all extremely friendly and helpful. Highly recommended.
James was really helpful top service
Very good service. James helped me find my accomodation 2018/2019. Close to city centre Patient Very informative I would definitely recommend.
James was very helpful, got us round quickly. Nice car, tho a little cramped. We ended up getting a place so I guess he did his job