Great student letting agent! The staff were always very eager to help deal with any questions or concerns. Communication was quick and super friendly. Would recommend highly!PositiveResponsiveness, Quality, Professionalism, Value
Fantastic experience with Nicholas Humphreys acting for the sale of our property. Robbie, in particular, was brilliant throughout the whole process, and we received continuous updates and support at every stage. Our property was only marketed for a short period with multiple viewings, and a sale was agreed immediately after. Thank you for making the journey to completion as stress free and smooth as we could have wished for! Couldn’t recommend these guys enough.PositiveResponsiveness, Quality, Professionalism, Value
Robbie and the team at Nicholas Humphreys are outstanding. From start to finish they were totally professional. I cannot recommend them enough - great company to deal with !PositiveResponsiveness, Quality, Professionalism, Value
We couldn't be more positive about our experience with Nicholas Humphreys, and Robbie in particular who dealt with our property. We recently used Nicholas Humphreys to sell our existing property and found the process very quick and simple. We found them very professional and always at hand to answer our queries, as it was the first time we had sold a property we had quite a few questions and nothing was too much trouble. Our house was sold very quickly and we were kept informed of every development the whole way through. Excellent service from start to finish. Couldn't be happier or recomend more highly. Thank you Nicholas Humphreys!!!PositiveResponsiveness, Quality, Professionalism, Value
I was thinking about giving 1 star but Audrey is nice and patient. Hence one of employees is not that great to be honest. I don’t know if he treats me bad is based on my race or he just treats everyone this way. I didn’t have a nice checking out experience with this agent but I didn’t want to waste too much time, so I had to spend more money. At first he wanted to charge me a lot for some damage made by natural and definitely not by people. After arguing and stating a clear explanation, I did have some reduction. The most important point is, after moving out, as I left my router there, paying extra fees of two months, I connected him to reach out to the new tenants to check when they have time so my friends could fetch it for me, ignoring the fees. After sending him two emails, he never replied. I wonder why this post service can be trash like this. Students don’t need to spend time and money here. Some employees say things in different ways which may confuse you and they may ignore you after your renting period is over. I will never recommend!!
The whole experience was horrible. If you want to be treated like a money bag rent with them. Message to all students Do Not Waste your time.
Avoid.
I cannot recommend staying away from these managers more strongly. Tenants are treated like numbers, not humans. Edit after reply: I think your reply exemplifies your lack of awareness with dealing with personal information about your clients.
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Suite 6a Kingfisher House, St John's Road, Durham, DH7 8TZ, UK