Perhaps the worst and most sketchy estate agent in Durham. Dodgy business practices, dodgy staff. I've interacted with J W Wood Durham three times and each time I have been left appalled by their atrocious service. First, I call to book a viewing for a specific house on The Hallgarth: only to be shown the wrong house, 10 minute walk away from the original house. But as soon as we realise the mistake, the house is LONG GONE! You'd think they'd learn from their mistake right? Unfortunately not - I call to book another house viewing, only to find that they call me an hour before to inform me that the house is no longer available. And then finally: I find my dream house. The perfect house that I'd been looking for, for the past two years of being in this area. I message the night before, expressing interest to sign; call them 9am sharp the next day to ask to sign. Only to be informed that the property was let WEEKS ago, and it was pure "accident" that they left it on the site! I have never been so angry. This all makes sense - J W Wood Estate Agents, upon further inquiry, turn out to have refused to sign the Durham University Student Union's Code of Practice (CoP) which specifically prevents any unethical/dodgy/illegal business practices. I should have been able to guess that, because they do not sign such a CoP, they must be dodgy. And they are. Three words: UNPROFESSIONAL. FRUSTRATING. AVOID.