great support and professional conduct throughout the entire purchase process, i was dealing with Gillian Anderson, who was always very professional, with positive attitude, (and good sense of humour) nothing was too much trouble. she supported and guided me through the process and liaised on some additional questions i had. she made the whole process (which could be quite stressful) - easy, straight forward and - what's most important - efficient. thank you very much! - i am very happy with my new home, but should i ever look to sell/buy again I will be happy to use JW Wood for the process again.PositiveResponsiveness, Quality, Professionalism, Value