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JW Wood - Durham

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Communication with Ann has been excellent and because it's a long time since we sold a house she has been very patient in explaining the process. Thank you.

Reply from agent

Hello Dawn, thank you for your kind review. Ann is one of our longest serving negotiators with a wealth of experience but is always encouraged by a clients comments. We hope your sale goes through to completion and Ann and her colleagues and our sales co-ordination team will do everything to help your sale along . Once again thank you for your comments.

5.00 /5

Have been very impressed by the staff at J W Wood and their efforts to sell our property; helpful, courteous and very responsive throughout, a pleasure to deal with. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you for your review, we are delighted that our team in Durham have impressed you . They try to offer a quality service and it is very encouraging when a client takes the trouble to write a good review. We thank you in advance for any recommendation and in the meanwhile please stay safe.

5.00 /5

Great support provided by the Woods sales team in selling our home. Lots of viewings arranged resulting in numerous offers in the space of two weeks. Outstanding help, communications and advice provided during the process by Elaine Anderson and Lindsay French. Also great support provided by Sarah, Helen and Ann in arranging the numerous viewings. Thanks to all for your friendly and clear communications helping to take the stress out of the processPositiveResponsiveness, Professionalism

Reply from agent

This review reads very much like it was a team effort and we are very pleased that you received a great service from everyone.

5.00 /5

Sarah and Gillian are both professional, efficient and very helpful. They are also very friendly and made the sales experience less stressful than I imagined. Many thanks again.PositiveProfessionalism

Reply from agent

Nigel, thank you for your review. Our Durham team sincerely appreciate your 5 star review.

5.00 /5

As I had already dealt with the Durham office earlier this year I did not hesitate to return to them to sell my property. All the staff are professional and always friendly and very helpful.

Reply from agent

Thanks for your review. We are delighted when a client returns to use our services, it really encourages our team. Please stay safe.

5.00 /5

After finding a property for sale on JW Wood - I spoke with Ann who was a great help in making sure that I was kept up to date throughout the process from viewing the property to putting a offer in. I would highly recommend using J W Wood.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Many thanks for the review and recommendation - we are delighted that you were happy with our service.

5.00 /5

Buying a property from the other side of the world may to some seem a little daunting. Ann Stoddart made the whole experience easy. She communicated effectively and facilitated the relationship between ourselves and the conveyancer to ensure we got to completion. Well done Ann and thank you. We may meet you in person sometime. Stay safe everyone from your pals in Australia...PositiveResponsiveness

Reply from agent

We are delighted you were pleased with our service and we have passed your comments on to Ann who we know will be happy to see your review.

5.00 /5

Excellent speedy service, I’ve primarily dealt with Ashley who has kept me informed and asked me all the relevant questions in good time allowing my purchase to run very smoothly. I’ll definitely consider JW Wood in the future.

Reply from agent

We would be delighted to work with you again in the future and many thanks for the review.

5.00 /5

We have recently accepted a sale through JW Wood. So far we have experienced professional, excellent customer care and service. We have appreciated the honesty and transparency and hope going forward this continues til the sale completes.PositiveResponsiveness, Professionalism

Reply from agent

Hello Polly and thank you for review. It will encourage our team in Durham. The period between accepting an offer and actual completion has many hurdles but we are here to try and ensure that your sale proceeds and I am sure the Durham team and our sales co-ordinator will do all they can to ensure the best outcome. Once again thank you for your kind comments and stay safe .

5.00 /5

I can’t praise Gill Anderson enough. She was extremely helpful and professional throughout the whole process of buying a house. She responded to my emails no matter what day or time it was and put me at ease. Thank you so muchPositiveProfessionalism

Reply from agent

Hello Sophie, thank you for your review. Our sales co ordination team provides a vital service to our clients during the difficult period between an offer being accepted and exchange of contracts. Gill is a vital member of that team with vast experience and a commitment to her clients and it is therefore extremely encouraging when a client takes the trouble to make these kind remarks. We are grateful and thank you. Please stay safe.

Contact details
Sales Phone:

0191 3869921

Sales Email:

durham@jww.co.uk

Lettings Phone:

0191 3830184

Lettings Email:

lettings@jww.co.uk

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 12:30
Address

7 Old Elvet, Durham, DH1 3HL, UK, DH1

About

Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Durham.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
Royal Institution of Chartered Surveyors
Ombudsman Services
Tenancy Deposit Scheme
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available