J W Wood have given an excellent service at what is for many a difficult and challenging time. All staff were helpful and efficient but I would like to mention Jonathan and Amanda in particular for their professionalism and helpfulness in guiding me through the process. Thank you to all for your professional approach and responsiveness.PositiveResponsiveness, Quality, Professionalism, Value

We purchased our home through JW Wood recently. We were looking from down South, so only able to come up for a short visit. We explained this to Ann and she was amazing in asking the right questions to ain an understanding of what we were looking for, and pulled together viewings across suitable properties throughout a weekend. All were lovely houses and suitable for what we asked to see, however one was perfect, and the house we ended up buying. Ashley took over the sale and was absolutely brilliant, communicated throughout, kept the process moving, and was so easy to get hold of when we needed to speak to her. The whole process was very smooth, and we couldn't recommend JW Wood more highly enough. They definitely have the best stock of houses in Durham, and all the team memebers we came across were fantastic. They were so lovely to deal with, not the usual "estate agent" narrative where you think they're just telling you what you want to hear. They were exceptionally honest and knowledgable, something we truly appreciated with buying in a market 200 miles from the one we knew. I wouldn't hesitate in recommending JW Wood to anyone looking to move in Durham.PositiveResponsiveness, Quality, Professionalism

The team at JW Wood is great and have helped me through my house search during the last year. I finally had an offer on a house accepted and I am really looking forward to completing! The team has always been quick to respond and friendly, with helpful advice and suggestions. I would certainly recommend buying a house through JW Wood.

The initial response from J W Wood was very swift and professional, and they marketed our property really well - achieving a sale in under a fortnight. Helen and the selling team then handed our transaction over to Gill Anderson, who supported us through the whole after-sales process through to completion. Issues due to the unprecedented demand and workloads in the national property market, registry, legal, and everything else, were frequently overcome for us thanks to Gill's deep knowledge and terrific account management. She helped move things forward whenever we needed it, and provided a really outstanding level of care and advice. We would strongly recommend J W Wood - they absolutely delivered for us, and really know what they're doing.

I instructed JW Wood on a probate sale and dealt with Ashley until the sale was agreed and Samantha thereafter. Due to the distance involved, I never met either of them personally but both provided an excellent service and were good communicators. I appreciated the firm's straightforward and realistic advice on pricing as well.PositiveResponsiveness, Professionalism

We have had an excellent experience with JW Wood, with members of the team taking time to talk through what our hopes were with regard to the sale of our family home and to come to a consensus about a valuation. We have been kept informed by emails, texts and phone calls of the many viewings and offers, and have received solid advice on our best response to those offers. Our opinions have been sort as to our preferred buyer, as they are aware of our long and emotional attachment to the property. The house has been sold, STC, within 10 days of it going on the market which speaks for itself really. We are very happy with all aspects of our experience so far with all of the team we have been in contact with, especially Ann and Jonathon, and would definitely recommend JW Woods Durham.PositiveResponsiveness, Quality, Professionalism, Value

We are currently buying a property advertised through JW Wood in Durham. Ann has been responsible for a great experience so far with a friendly and professional manner alongside an obvious commitment to ensure that we have the best experience of purchasing. Like others I have spoken to this week in the conveyencing centre and at the solicitor identified by Woods, Ann and her team have made the initial set up of the process smooth and understandable for us as buyers.

Thanks to all at J W Woods Durham for an excellent service in helping us to sell our house and my father's flat. All the staff in sales and after sales have been excellent throughout the whole process, from first enquiry right through to completion on both properties. They have been professional, helpful, understanding and efficient at all stages of the process and I would definitely recommend them.

We have just placed an offer to purchase a property through JW Wood estate agents in Durham City. The team in JW Wood office are a great help in the process with documentation,advice and assistance. Ann Stobbart in particular provided guidance on conveyancing and property survey information. Ann is very experienced and efficient in helping us. We were also impressed with Liam, who arranged a viewing at short notice on a Saturday lunch time. We would recommend JW Wood Durham and their staff as Estate Agents who give excellent service, are very knowledgeable and have good customer care.

Brilliant service from JW Wood and I could not fault them. Amanda Killops dealt with me from start to finish and she was always very pleasant and approachable. I have never sold a property before and she was always there to answer any questions I had and nothing was a bother to her. She rang me every week to keep me informed as to what was going on with the sale process and she was always a pleasure to speak to. I would not hesitate to use JW Wood again and would highly recommend them to others.