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JW Wood - Durham

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

JW woods has been excellent from the start, in providing viewings on the house to keeping in contact while dealing with my purchase. Would highly recommend Ann and the team to any friends for future purchases or sales of properties.

Reply from agent

Dear Matthew – it’s great to hear you have received excellent service from Ann and our Durham sales team. We will be closely monitoring the transaction for you through to completion

5.00 /5

I have had a great experience with Ann from JW Wood, she understood my positioning, timelines, flexibility for me as the buyer to which I believe helped secured the property. She has been very transparent with communication and updated me throughout. Great efficient service.

Reply from agent

Dear Ross – many thanks for providing an excellent 5* review. Your comments are much appreciated. Ann is an experienced member of our Durham sales team and does take pride in providing excellent levels of service. The transaction will now be handled by our after sales team through to completion

5.00 /5

I was recommended Woods by family members and have to say I have not been disappointed. Excellent service from day one and they have sold my property very quickly. Great communication from everyone in their team. Their recommendation of legal team also worth dealing with who also have great comms. Top marks !

Reply from agent

Dear Jason – many thanks for providing a 5* review. Recommendations are a key part to our business and over the years we have had many returning clients who keep spreading the word. Your sale will now be handled by our after sales team through to completion

5.00 /5

Durham was a puzzling place to us when we arrived at Woods estate agent. Ann Stobbart was so helpful, talking to us about the options we had, and helping us through the buying process! She was knowledgeable, friendly and practical with her advice to us. Great service, thanks very much.

5.00 /5

Woods & especially the lovely Ann Stobbart were amazing for the duration of the sales process of my home. Professional, courteous, proactive. Totally on the ball at every stage and made sure everything moved forward with pace. No slippages. I am so grateful for all the support and help and would highly recommend.

Reply from agent

Dear Jackie – many thanks for providing an outstanding review. Ann is a long established senior member of our sales team. It is really encouraging to hear such excellent comments.

5.00 /5

Brilliant from start to finish! Did not think buying a house could go so smoothly! They were professional, friendly and very helpful, having access to independent mortgage advisors and solicitors to enable buying for the first time to be less daunting and actually nice experience! Would highly recommend!

Reply from agent

Hi Libby Thank you so much for such a great review – it’s hugely appreciated!! Kind regards

5.00 /5

Great experience with JW Wood from start to finish - Liam came out to value my property giving sound advice. Ann and the team have then been super efficient, in contact very regularly with updates and we're now sold subject to contract within 5 weeks. Would definitely recommend. Thanks to all the team!

Reply from agent

Dear Sarah – many thanks for providing an excellent review. The transaction will now be handled by our after sales team through to completion. Thanks for choosing J W Wood to act for you

5.00 /5

Edit May 22 - We have just completed - delays in no way due to JW Wood. I must say the aftersales care provided - in particular by Amanda Killops. I work in the service industry and the service provided by Amanda has been second to none. Regular, friendly updates and kept all parties in the loop during the delays so no one became overly frustrated and she ensured things kept moving along so the transaction could be completed asap. An infinitely better service than that provided by our conveyancer. Would recommend in an instant. Thanks again Amanda! First time buying a house in nearly 20 years. The team at JW Wood provided regular updates and were available on the telephone when required which made this unfamiliar process less traumatic than I had envisaged! Hopefully things continue to run smoothly to completion. I would be happy to use JW Wood in future based upon my experience.PositiveResponsiveness, Professionalism

Reply from agent

Dear Steven - great to hear you've received excellent service from our Durham sales team. As you say this can be a traumatic time so I'm pleased to hear things have gone smoothly for you. Our after sales team will now see you through the next process to completion

5.00 /5

I can strongly recommend J W Wood who have provided an excellent service throughout the sale of our house. As we have been away from the property during the process it was particularly important to select an agency who could manage things for us from ‘soup to nuts’ and it has been a real pleasure to deal with Ann and her colleagues. A word too for Chris who has given us a lot of confidence in his professional advice at times when we’ve been struggling a bit with making decisions. Clearly there are many other routes to sell your property in Durham, but it seems to me that there is a strength in depth with Woods which has meant that their speed of responsiveness and attention to detail is unlikely to be bettered.

Reply from agent

Dear Jackie – many thanks for such a fantastic review. We often hear the words “all estate agents are the same” but your kind comments and experience show otherwise. Your words are extremely refreshing

5.00 /5

Fantastic service from the Durham team. Always prompt at answering the phone and getting back to you when needed. Excellent service from first contact with Jonathan, to Liam, Elaine, Kate and Ann. Thanks everyone for such good service

Reply from agent

Dear Lynne – great to hear you’ve received excellent service from our Durham sales team. Your file will now be handled by our after sales team who will see the matter through to completion

Contact details
Sales Phone:

0191 3869921

Sales Email:

durham@jww.co.uk

Lettings Phone:

0191 3830184

Lettings Email:

lettings@jww.co.uk

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 12:30
Address

7 Old Elvet, Durham, DH1 3HL, UK, DH1

About

Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Durham.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
Royal Institution of Chartered Surveyors
Ombudsman Services
Tenancy Deposit Scheme
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available