Emma was absolutely great from the first moment we engaged with her. The quality of the flats she suggested was good, but she went above and beyond by keeping us informed with the new upcoming ones that met our needs. At the beginning, we did not find the right flat for us, but we contacted Emma directly because we appreciated her way of working, and in the end, she found the perfect place. Tremendously appreciated the organisation of getting us ready to enter the new flat. The checklist of requirements from both parts was spot on, to have a clear idea of what to expect from this process. All letting agencies in Dundee should take example. Highly suggested!