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Northwood - Doncaster

A selection of reviews/testimonials by highest rating
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1.00 /5

DO NOT USE NORTHWOOD (doncaster) my ex partner and my two young children have been "checked out" of her property this week after 5 years of renting. she has now come to find that the agent "northwood" is trying to charge an absolute fortune for repairs and cleaning. ridiculous items such as dust!!, stains, and muck behind a space where the washer has been for the past half a decade!!! the two big ones are that they are trying to make her pay for a leaking boiler.. yes!!! a leaking boiler in a rented house!! that she has reported many times. she was asked if she could look into getting a new boiler for the house that yes you guessed it SHE RENTS!!!!! the other issue is that they are trying to charge fees for mold to the property. this is down to the house being so old and run down coupled with the fact that the landlord has not done anything to it in the 5 years she has been in the house. others include rubbish and items in various cupboards and drawers all of what was left by the landlord the 5 years ago when she moved in!! i.e paint tins, carpet,tiles,wall paper table,tile cutter,lawn mower the list goes on. when you try to speak to anybody at the doncaster office they are always "out of the place of work" or will call you back. this never happens!! once a phone call is made (to them) and you can speak to a person i.e jackie or kamila they are very VERY rude to you. put you on hold without asking and raising voices even trying to argue with you! then putting the phone down on you when you are trying to resolve problems. anybody that is looking to do business with northwood @doncaster i beg you to stay well clear. it will all seem like a fairy tale until you move out of the property then they try and bend all the rules and make up false claims of damage and such. DO NOT USE NORTHWOOD DONCASTER ......

Reply from agent

Dear Mr Mellor I am sorry to hear that you have felt the need to complain. As you are not our tenant, we are unable to discuss the tenancy with you, or comment on any specifics regarding this tenancy. In general, any of our tenants would not be expected to be responsible for general wear and tear on a property that may have occurred during a tenancy. The only factors we take in to account on check out is the cleanliness on hand back. All security deposits are logged with the DPS who can independently adjudicate on any disputes relating to deductions from bonds, and therefore if any of our tenants are unhappy with any bond deductions they have the right to appeal through the DPS.

Contact details
Sales Phone:

01302767000

Lettings Phone:

01302767000

Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 09:30 - 14:00
Address

17A Sandringham Rd, Doncaster, DN2 5HU, UK

Our team

Doncaster Office

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Zoopla
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure