Multiple false promises, mistakes with online tenancy platform (I was removed from accessing my own tenancy), they hid damages with pieces of furniture and they didn't tell the landlord we moved in until 2-3 weeks into the tenancy despite … More

Had nothing but trouble with this horrendous company. They’ve put me off renting from agencies for the rest of my life! Left me, my partner and my 8 week old baby with no boiler and hot water for nearly a week when it snowed really bad and … More

Had nothing but trouble and hassle with this company. Me and my partner got our first flat together and they took the mess out of us like we had mug written across our foreheads! Every week we had an issue with them and they always replied … More

im property for 4 years with no heating no toilet working and fire doors that cant open. reported so many times im practicly first name terms with everyone. only people that are really worth anything in this company is the concierge who is fantastic.

Horrendous experience as a Landlord. We agreed to let our property to a couple who were both working yet they renewed the tenancy a year later on our behalf to the lady who was by this time a single mother on benefits with a dog. Our house … More

As a tenant, It's been frustrating. staff sound friendly, but no one gets problems solved. I'd rather have non friendly agency who listen and acts when needed.