One of your agents contacted me after I added my details to a property search, begging me to give her a 5 star review. 2 months have passed and she's done nothing for me and disappeared after this initial contact. She asked me to include her name. She is called Summer
Reply from agent
Thank you for taking the time to leave a review. We’re sorry to read your comments, as we don’t feel they fairly reflect the contact and service you have received from our team, specifically Summer.
Since you registered your property search with us on 30th July, we have actively engaged with you regarding your requirements, including telephone contact, voicemails and sending details of suitable properties where available.
Our last conversation with you was on 18th August. Unfortunately, since then, we have not had any new properties become available that match the requirements you provided us with, which is why you have not received further property recommendations.
We completely understand that finding the right property can be frustrating when suitable homes are not coming to the market. However, we would like to reassure you that your search remains active with us and we will continue to contact you when we have properties that match your criteria.
We would be very happy to discuss your requirements again should anything have changed since we last spoke.
Moss Properties