The agency is not great…because I reported issue with my flat for 3 month without an answer. Then I meet the best agent ever ! Her name is Cherylin Botha she fixed all the issue in a week ! It was the Christmas holiday week, it was really hard to have someone to fix the issue in my flat but she did it! I really think Cherylin deserves to be a manager! She is really helpful and always there . (Even when she was sick). I’m glad my agency got an agent like her. She is amazing! My 5 stars are just for her!