Great Value, Friendly Staff

We are very happy with the service received throughout our tenancy. On our first request to view the property, Jess arranged the viewing at short notice. A similar arrangement was made when we came to view the property a second time. The price per calendar month we found to be very reasonable, and certainly excellent value for money. An initial negative at the property was a lack of an typed inventory, and the flat (particularly the kitchen) was not cleaned to a professional standard. There was cat food in a kitchen cupboard and evidence that a cat had inhabited the property previously, which we were not warned about. This caused some discomfort, as one of us has an allergy to cats. The flat required a deep clean when we came to the property. During the tenancy, we found Tiger to be very relaxed, which was both a positive and a negative. On the plus side, as tenants, we felt that any issues with the flat, provided they were flagged up early enough, would be noted and would not be held to our detriment. That being said, when there was an issue with mould in the main bedroom in the winter, we do not feel that Tiger were pro-active enough in helping to deal with it. Whilst a dehumidifier stemmed the flow, it did not solve the issue, which is ultimately detrimental to the property/landlord. And so, we were not penalised for any flat issues, I fear the flat itself has suffered for Tiger's relaxed attitude. At the end of the tenancy, the inspection was conducted thoroughly and helpfully. The deposit was returned within 10 days of moving out, which is excellent. Overall, Jess in particular has been very helpful and thorough throughout the tenancy. Thank you Jess. I would recommend Tiger Property Partners. We moved out not because of the flat, but because we had to relocate to Leeds. That being said, another winter with the onset of mould would have been problematic. We felt that Tiger had to be chased a number of times before the issue was attempted to be resolved.