Excellent service from the team at Northwood with good clear communication from the initial viewings and bidding process right through to the sales progression team. Usually there is someone on hand to give an update on the current state or they will leave a voicemail and email with any updates if I have missed a call. One point for improvement would be to be more familiar with heating systems as it caused delay, in the sellers absence, with not initially being able to demonstrate it working to the buyers causing a further rearranged viewing. Apart from that, no other complaints with any other major elements of the service provided, thanks to Lucy and Abi for their help throughout the successful sale of my house.