After using another Letting Agent with little to no success we moved to Northwood as we had heard that they excelled in marketing and with the addition of Emma Parks to the team we knew we were in good hands. We have a single HMO and had been struggling to fill it. Within a week, it was advertised, viewings booked and ultimately let. We couldn’t be happier. Although I haven’t met Annie in person, I have spoke to her on the phone and she is vibrant and articulate. Emma is my every day contact and is never flustered, she communicates exactly what is needed, her knowledge and experience with HMO’s is outstanding.