Their prices are just absolute extortion. If you're looking to rent a place then look elsewhere, or better yet, go completely private. They're friendly and helpful when you first walk in, they'll help you find a property and arrange viewings, sound great! But wait until you actually get a place from them to find that there's a massive list of defects including falling roof tiles! We found atleast 3 in our back yard and the sun can be seen from the glass loft door. I know the house is old but jeez atleast fix the issues or tell your customers of them (Oh wait... They wouldn't be able to make a killing on their profits then would they?).