The worst experience with a letting agency ever no communication either written or verbally. Berlinda my so called property mangers has never once rang me writen to me about the property didn't give any updates. Poor all round. Going to be letting out my own property soon and there is no way I will be using them. Dispicable performance from them . I will be contacting trading standards to complain formally as the management are also rubbish and don't call back when they say they will. If you are looking for a property don't go with them you will only regret it later on. If your renting a property out I wouldn't trust them they lie to you and make false promises.