The worst estate agent to use in Derby. I've had estate agents coming to my student property without any knowledge of a viewing demanding to conduct one, and did not like it when I turned him away due to it being against the law - you need 24 hours notice of a viewing! The estate agents themselves are rude, send snide e-mails about viewings and never once apologise to your face, but will through a computer screen. My landlord didn't check the property after the previous tenants left, and as a result of food being left down the back of the sofa, it was covered in mould (which we had to deal with ourselves) and had mice! The property we rented was out-dated, needed a lot of work doing to it and was literally falling to bits. Not worth dealing with them again hence me now using Blue I properties who are incredibly kind people and willing to tend to any queries you may have.