Had an awful experience!!! Signed a letting agreement for 2nd year at university with 3 other students, we were so excited but a couple of months later we had an email saying that our contract was changed and we had to sign within 24hrs, we tried to get into contact with the team in Derby for advice but it took them days to get back us (therefore we felt pressured to sign the new contact with the threat to loosing the property). We then tried to be released from the letting agreement and we are being told we have to pay 1000 pounds... Instead of being excited to move into our first student house we are very anxious and angry about the way we have been handled. They do not care and their is zero transparency.