Horrible experience. Don’t go through Nicholas humphreys and do not stay at Norman house. First I paid for a deposit on a flat that I was told a few days after I couldn’t move into after they already reserved the room and took my money, so they gave me a different flat. I Didn’t have proper hot water running for the first 2 months and was given no property manager number to come deal with situation. NH kept delaying the issue. There was a fire which ruined my en-suite bathroom and master bedroom and left the walls all moldy. I couldn’t sleep in there for 2 months. I wasn’t given no compensation. To top it all off their plumber they sent out to fix the water broke my door chain and they charged me for it! Saying there’s no proof for that. Avoid this company and Norman house at all costs.