Awful experience. My property manager was Elysse, good luck if you have to deal with her she accused me off applying hooks to my property and charged me when ending my tenancy because I hadn’t wrote it on the inventory. Very rude and refused to answer phone calls and only responses via email as during a phone call she was caught out and couldn’t think fast enough as a response. She clearly needs training in how to respect customers and simple manners. Allowed contractors to enter my property when I had asked them not to due to a light being left on once and not even received an apology. When I moved in the sink was blocked and the response was for me to try to unblock it. Very poor service I hope never to deal with Elysse or Nicholas Humphreys again, they have taken advantage of me being a young student tenant and I have felt personally mistreated.NegativeResponsiveness, Quality, Professionalism, Value