So far I've only lived here for 5 months. In that time, after first contacting the company about the issues in the house, most still haven't been fixed. I've had a leaky roof for 5 Month, there's a visible crack in my ceiling and mould is starting to grow around it - im an asthmatic too. I've been told that it's none of the landlords fault but the housing management team, which my information has been passed onto - still have no response from them. The fridge in our flat share is always at 14-18° , our food goes mouldy after a day or so , a great safety hazard. None of the lights are bathroom rated, the front door is broken, We had to replace the lock in the main door because it wasn't safe. It took THREE visits from a contractor to fix a leaky sink and shower. Had cracked tiles upon moving in, in the bathroom. They were "fixed" with sellotape ... imagine that. Almost all of the appliances were faulty upon moving in. There wasn't a thorough check on anything, no safety checks, nothing. After speaking about this issue they responded with " we completed a visual check". Not to mention the hob would trip the entire flat out once being turned on. We have scaffolding outside of the flat, its been there since July and hasn't hasn't used. Turns out someone apparently entered my room, checked the roof and fixed the leak - all unbeknownst to me and anyone in the flat. The leak wasn't fixed , the housing agency didn't know that the scaffolding was there in the first place. The leak is still very much there, it's December time and it's almost actively leaking. May I also mention some of the contractors are inappropriate.NegativeResponsiveness, Quality, Professionalism, Value