Like so many other comments if I could give this rating a 0 I would. This is the worst company I have been in contact with. Called them Friday morning to confirm my visit and viewing for a flat, to which they agreed the viewing is still going ahead. I then drive 2 hours to Derby to get to the place of viewing for there to be nobody waiting for me on the Saturday morning (not even 24 hours later) called back the agency for a reply that my reviewing had been CANCELLED without being told that this was the case. Their service has been nothing but rubbish (nicest word to say the least). They don’t reply to emails or inform you of any updates. Any student wishing to find a property in Derby I would avoid this company at all cost as all you will receive is false advertisement and disappointment.