It is advisable you avoid bills inclusive apartment with the agency and landlord connected to the agency as they will rip you off your money especially towards your end of tenancy. They mostly rent to Africans and threaten them like they live in the country illegally. Students live here legally why threaten them when you have their documents. This agency will make your life terrible with almost twice a week sale viewing. Most of the apartments they manage at Uttoxeter New Road are of same landlord which has bad environment/surrounding.