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John Shepherd - Derby

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

AVOID AT ALL COSTS. i have never ever.. seen an agency that LIES so much. They never pick up the phone. To say that dealing with them is a Nightmare would be a gross understatement. If you value your time and sanity - avoid at all costs.

1.00 /5

The worse agents in the country. Avoid at all costs!!!!! If you have any issues you’ll wait months waiting for anyone to respond. Never reply to email and never call back.

Reply from agent

Dan Jamison, thank you for taking the time to leave us feedback about your experience with us. If you can email nottingham@johnshepherd.com with your details and the property address we can look into this matter.

1.00 /5

This company is not trustworthy. Poor communication & professionalism. Could not possess my property- served notice wrong my agents, second time court struck out claim as agents failed to serve deposit prescribing information to tenant. I would urge current landlords to move agents urgently to protect them self. These agents are incompetent.

Reply from agent

Switch Clips, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you email nottingham@johnshepherd.com with your name, address and contact details we can look into this further for you.

1.00 /5

John shepherd’s Nottingham Student services have been horrendous. Overcharged us rent as our tenancy was less weeks than we paid for. Tried getting in contact for the past 4 months and have heard nothing back. Now they aren’t even answering calls or emails. Honestly feels like they have tried to scam us just because we are students. Honestly awful.

Reply from agent

Hi Jessie, thank you for your review. Apologies to read of the experience you have had with us. Can we please request that you email lily.johnson@johnshepherd.com with full details so we can look into this for you. Thanks, John Shepherd

1.00 /5

Posting here because there isnt a google location for John Shepherd in Derby The services offered by them generally may be good but beware of one of their …

1.00 /5

Scammers Beware they will ask you fee£250 for reference from good lord. Once you pay …

1.00 /5

Avoid at all cost. They constantly harass tenants and they never fix anything. I rented 8 apartments before this but this is the most shocking ans abnoxious estate agency I had to deal with.

Reply from agent

Non Nonn, we regret to hear that you had this experience with us.

1.00 /5

John Shepherd are the worst letting agents I have dealt with. Staff are poorly trained and don’t understand tenancy deposit laws and rules. Failed to return undisputed deposit funds back for 6 months. Please avoid them at all costs.

1.00 /5

Avoid! Low level impolite management

1.00 /5

Rude people on Nottingham branch, no answer your emails, bad agency I’m not recommending you to get a property with this agency

Contact details
Sales Email:

derby@johnshepherd.com

Lettings Phone:

01158559720

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 16:00
Address

42 Queen's Rd, Derby, Nottingham, NG2 3DT, UK, NG2

About

Purchase, sell, or rent property in Derby with John Shepherd. With our deep-rooted knowledge of the area, spanning over 30 years, we are the Midlands' unrivalled experts in assisting landlords and sellers. Our personalised advice is tailored to your unique property needs, ensuring a seamless experience throughout. Our dedicated team is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive knowledge of the local area, we take pride in showcasing your home or investment property to maximise its appeal.

Our team

No team information available

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Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available