First time buyer of an apartment and having had the displeasure of dealing with John Shepherds as the estate agent for the property. The agent assigned to liase with the apartment was not helpful and barely knew anything about the property. In addition, alot of what was agreed before moving in had not been done. To make matters worse, they claim some of the agreed works had been done but I have proof that either nothing had been done or was done poorly. I mean, how hard is it to replace 4 light bulbs... The unprofessionalism of the agents involved has left a very sour taste in my experience on the property ladder. Should you have the option, go elsewhere.