Bad customer service and unprofessional

Such a worst service while I was a tenant with this company. Would never ever recommend it to anyone! The staff working with them is super unhelpful and rude. While we were tenants, getting anything sorted from maintenance was the biggest pain in life. And now when we ended tenancy, they made up a big list of false claims against us by trying to deduct a large sum of our protected deposit. Attached herewith are a few pictures of the kind of stupid things they have been asking claim against, even after we got a professional cleaner come and do the work before handover.

I was not unsatisfied with the service I received from Belvoir. I saw a property online that we wanted to view so I enquired about that and I was told I would be contacted once they had checked when was good for the tenant. Waited a couple days then it was the weekend and never heard anything - no phone call, no email. So I emailed then back on the Monday and I got an email back saying that they had tried ringing me but with no success and that all viewings were now taken. I always have my phone on me and I looked in my phone call history and no attempt was ever made to contact me. Very frustrating.

Bad customer service and unprofessional

Placed an offer on a property that I haven’t seen due to being away but made an accurate opinion due to knowing the area and the houses that were built there, they said the vendor agrees and wants to move forward but insists on me seeing the house, I have drove 35miles saw the property and they called me next day to tell me that the vendor has sold to someone else. Lack of professionalism and honesty.

Not very helpful