I let my property through Belvoir for many years. Unfortunately, the quality of service and communication has gradually gone downhill in recent times. There seemed to be a lack of interest in ensuring that my property was fit for rent and turned around quickly after a tenant left it in a state. Communication has been problematic for some time: I often had to chase answers to emails, and then chase again when I only got half the information I asked for. In the past an item disappeared from the inventory, and a lot of clutter and junk has accumulated in my property, when Belvoir should have made previous tenants remove it at the end of their tenancy. Their office is now situated in Heanor, which is not very convenient when your property is in Derby. In the end, I gave up with them and moved to another agent.