Very bad service. They are con artists. Avoid if possible

Shocking communication skills. More to come.

Bad customer service and unprofessional

I was not unsatisfied with the service I received from Belvoir. I saw a property online that we wanted to view so I enquired about that and I was told I would be contacted once they had checked when was good for the tenant. Waited a couple days then it was the weekend and never heard anything - no phone call, no email. So I emailed then back on the Monday and I got an email back saying that they had tried ringing me but with no success and that all viewings were now taken. I always have my phone on me and I looked in my phone call history and no attempt was ever made to contact me. Very frustrating.

Bad customer service and unprofessional

Placed an offer on a property that I haven’t seen due to being away but made an accurate opinion due to knowing the area and the houses that were built there, they said the vendor agrees and wants to move forward but insists on me seeing the house, I have drove 35miles saw the property and they called me next day to tell me that the vendor has sold to someone else. Lack of professionalism and honesty.

Unprofessional and lack basic time management and planning. I booked a viewing at a property today and no one was there. I called the office and they didn't even have me booked in even though I had email confirmation of the date and time from Janelle, a so called property manager! Received a call 40 minutes later to say the appointment had been booked for an hour earlier than what was stated on the phone and the confirmation email I received. Honestly, planning and booking appointments must be the most simple job for an estate agent!NegativeQuality, Professionalism, Value

Not very helpful