Unprofessional and lack basic time management and planning. I booked a viewing at a property today and no one was there. I called the office and they didn't even have me booked in even though I had email confirmation of the date and time from Janelle, a so called property manager! Received a call 40 minutes later to say the appointment had been booked for an hour earlier than what was stated on the phone and the confirmation email I received. Honestly, planning and booking appointments must be the most simple job for an estate agent!NegativeQuality, Professionalism, Value