An appointment was made to see a house for sale we drove over 20 miles to see it and the estate agent didn't turn up then when I rang they asked we to wait whilst they drove over to show us around then rang back to say there was a tenant in there and they couldn't get in touch with the tenant and they could not show us around.They even said an appointment wasn't made even though myself and my husband watched the agent put it on the spread sheet on the computer . Very unprofessional don't put your house up for sale with rhyl office if you want to sell it.