Avoid using this company and services at all costs - there is no way to communicate with them. They charged my account in unfair disputed charges for a property I moved out of last year in which I had no water for 3 months (amoungst other problems) and had no response from the company renting the block for 1 year, 6 months after moving out. They are a service made to allow large rental companies to bill tennants with no checks made, communication given or protection for tennants whatsoever. It would be easier to pay a deposit and document conditions / checks. I have been unable to contact reposit and they debited the funds from my account in full after 48 hours of revieveing an email.