Hi Harriet, We’re sorry to hear about your experience and understand your frustration. To clarify, Reposit is an alternative to a traditional cash deposit, designed to give tenants more flexibility at the start of a tenancy. It is never a condition of renting a property and tenants should always have the option to choose a standard cash deposit if they prefer. If you feel you were pressured into using Reposit, we’d encourage you to raise this with your landlord or letting agent, as that decision should always remain with you. Please also reach out to our support team directly at hello@reposit.co.uk so we can look into your case in more detail and make sure your concerns are addressed. Thank you for sharing your feedback. Kind regards Reposit Customer Support Team