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JW Wood - Darlington

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JW Wood - Darlington

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

5.00 /5

The customer service I have received from Steph at the Darlington office has been amazing. I will 100% be using Woods in the future. Professional, friendly and great communication! So refreshing to deal with someone who wants to help and go the extra mile.

review by Helena Bourner

5.00 /5

I would 100% recommend this estate agent. After approaching several other agents, Gary and the team were the most helpful and responsive. Following Gary's honest and constructive advice, they were to secure the speedy sale I needed at a price I was happy with.

review by Anna Christie

5.00 /5

By far the best Estate Agents in the area. I have used JW Wood twice now and on both occasions I dealt with Gary Stephenson. Lovely gentleman who offered excellent advice regarding selling my property. I would 100% recommend JW Wood!

review by Lorna Blakey

4.00 /5

Great service from the staff, in particular Sandrine very responsive and all queries were answered. From dealing with many estate agents JW Wood are a cut above the rest, however I had a few niggles that was not down to the staff but I can only assume company policy. Once lodging an offer proof of deposit & a DIP is requested, from dealing with other estate agents this is only required once offer is accepted, although I do appreciate this makes it easier for all parties and the process will run a lot smoother IF the offer is accepted. It's the concern if the offer is not accepted a lot of time is wasted gaining DIP with being a portfolio landlord this isn't something that takes 5-10 minutes. Overall, so far really satisfied with my ongoing purchase, would use again!

review by Lewis Kent

Reply from agent

Thank you for your review, Lewis. We note your comment regarding providing proof of funds, but we know you appreciate we have a legal obligation to comply with anti-money laundering legislation and perform due diligence. We need to be able to assure our sellers that buyers can fund the purchase. Thank you for taking the time to leave a review, Lewis, it is really appreciated.

4.00 /5

Great service from all the team at JW Wood, with care and understanding handling our late mam's house sale. With a special thankyou to Kerry Palmer , for keeping us updated on all developments as they happened. We would recommend to anyone !

review by Sharon Serginson

Reply from agent

Kerry will be delighted to read your kind words, Sharon. All the Darlington team pride themselves on giving an excellent service, yet in a sympathetic, friendly and approachable manner.

4.00 /5

Kerry, Sandrine and the team were very helpful from the onset.

review by Clint Howard

Reply from agent

Thank you, Mr Howard.

4.00 /5

Slightly rocky start, however the communication once a sale price was agreed has been top notch. Sandrine and the team at JWWood are really responsive and are happy to answer any question I have.

review by J B

Reply from agent

Thank you for taking the time to leave us a review, J B. We look forward to being able to hand you the keys to your new home.

4.00 /5

I had a very good experience calling in at JW Wood Estate Agents in Darlington, on Monday, I was given Professional, helpful service. Recommended.

review by Kathleen Gray

Reply from agent

Many thanks for the review. We would welcome the opportunity to work with you again and see if we can achieve 5 stars next time as we always strive to do better.

1.00 /5

review by Julie Smith

Reply from agent

We were extremely disappointed to receive this rating and when we have checked our database we can find no record in this name. It is possible that this review was submitted in error. We kindly request that you consider retracting the review at your earliest convenience. If there are any other matters we can assist you with, please feel free to contact us at 01325 485151 or via email at darlington@jww.co.uk. Thank you for your understanding. Best regards.

1.00 /5

Worse agency ever Very rude staff They only trying take your money and don't care about tenants

review by skaiste vaiceliunaite

Reply from agent

We regret that we were unable to meet your expectations. We sympathise with your disappointment regarding the loss of your deposit. However, we are required to abide by our landlords' instructions and the terms you agreed to prior to signing the agreement. As per our policy, deposits are non-refundable and clearly stated. We strive to provide assistance wherever possible and would be happy to address any further concerns you may have. Please feel free to contact us at your convenience.

Contact details

Sales Phone:

0191 3830184

Sales Email:

darlington@jww.co.uk

Lettings Phone:

01325 362763

Lettings Email:

darlingtonlettings@jww.co.uk

Opening hours

Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 12:30

Address

6 Duke Street, Darlington, DL3 7AA, UK, DL3

About

Website:

http://jww.co.uk

Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Darlington.

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