This is my 2nd time of using Balgores. Previously for a house sale and this time to rent a property. On both occasions I have had a good experience. Communication has been frequent the use of text messages for notification of viewings I have found helpful along with the regular updates and catch ups with the agent (Nikola Tokarska Dagenham office). She has been exceptional in her service delivery, prompt in her response, using her initiative to resolve unforseen issues that had enabled a smoother transition to securing tenants. Nikola's experience and knowledge in her field of work shines through. I am appreciative that she was around to help me through the process.