I’ve had a very positive experience working with Balgores (formerly Ashton Estate Agents) as my letting agent. As a landlord, having a dependable and well-organised team makes a real difference, and they have provided a professional and consistent service throughout. They have been proactive in marketing my property and thorough in sourcing and referencing suitable tenants, which has helped ensure good tenancies. Communication is clear and timely, and they keep me informed at each stage of the process. Their management service has also been efficient in handling maintenance matters and day-to-day issues, allowing me to step back with confidence. I’ve had the pleasure of working with Charlotte as my letting agent, and she has been excellent throughout. She is extremely well organised and proactive, often anticipating what needs to be done before I even have to ask. That level of foresight makes a real difference as a landlord and gives me confidence that everything is being handled properly behind the scenes.