Awful experience with them, they’re really rude and unprofessional. I used to like them but after how I’ve been treated last time I’ve moved to a different agency and it’s far better now - I’m glad that the nightmare with Streets Ahead is over!!

If I could give them a 0 out of 5 I would, this is the worst letting agents I have ever dealt with. We had so many issues as tenants that I wouldn't even be able to list them all down here. The worst being the rats that they would never …

Rented a property through them, completed referencing and the let was agreed. Suddenly the landlord apparently decided to take the property off the market, though they continued to advertise it as an available property. Now no answer on …

BUNCH OF JOKERS

Very bad service

Bloody clowns! Sorted a viewing for 6 pm and left 1 hour early from work to make it on time. After driving 2 hours I was waiting 30 minutes the agent who wouldn.t pick up his phone . Then also found the train station which was 8 minutes drive and they told me 6 minutes walk , same was advertised on zoopla. WASTE OF TIME!

Worst experience ever. From day one of me making an offer on a flat to rent and paying the holding fee, it was nothing but hassle. They obviously don't communicate within their team as I would receive phone calls from 3 different people, telling me different things. The referencing and credit check were complete within 2 days - I received a call from the company running the checks telling me everything was perfect and we were good to go. However Streets Ahead were telling me otherwise. On the day we were due to move into the flat, we received a phone call. This is while we were driving on the motorway to Brighton to collect my boyfriend's stuff. Telling us that we wouldn't be able to move into the flat today because it hadn't been cleaned... We were later told that it was because the tenants hadn't moved out. So many lies and confusion. The next day they said we could move in - we turned up and the flat was filthy and still hadn't been cleaned. They said we would not be able to move in until around 10pm that night. All this drama left a bad taste and we withdrew from the deal. WORST AGENCY EVER. They completely messed up what was meant to be a fun time for my boyfriend and I.

Called twice this week and both times hung up on because they could not understand me