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Streets Ahead Croydon

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
Reply from agent

Hi Jess, thank you for bringing this to our attention. We would like to investigate this further, if you wouldn't mind sending some more details about your experience to talktous@streetsahead.info we can look into it. Thanks, Laura

1.00 /5

Non stop spamming, 5 texts a day, 3 calls a night, uncountable emails no matter how many times you tell them to remove you from their database. Do not give contact details to them at any point unless legal obliged. More spammy than a no win …

1.00 /5

A blight on the community! Local groups volunteer and work hard to look after our streetscapes and parks but Streets Ahead repeatedly erects an overabundance of advertising signs every few weeks. Signs are put up in clusters of 5 or 6 …

1.00 /5

Absolute waste of time. Streets Ahead (South Norwood) encouraged me to sell to a buy to let purchaser who they apparently ‘know well’ and ‘buys so many properties from them’! …

Reply from agent

Hi Amy, We’re very sorry to hear about your bad experience. We’re normally known for our … More

1.00 /5

Unfortunately I didn't have a pleasant experience with this Estate Agency. As soon as I made an offer for a property, they rushed me to choose a Conveyancer and a Broker in a few days and they also suggested me their associated ones, …

1.00 /5

I was with streets ahead for over a year and I was managed by Cherelle. My experience was very poor. They consistently avoided our calls about incredibly important things - for example they couldn't care less that we didn't have …

1.00 /5

I would not recommend Streets Ahead to anyone. We paid a holding deposit for a house in Croydon through Rayaan and he gave the house to someone else and kept lying to us that the owner is out of town and the that the tenants have not found …

Reply from agent

Dear Mal, I'm so sorry your experience with us was a negative one. I'd like to find out what went wrong our end. Are you able to email me on talktous@streetsahead.info … More

1.00 /5

We've had the misfortune of living next to a house rented out by the Addiscombe branch. When we reported problems with the anti social tenants, we got vague and unhelpful replies. The company seemed unable and unwilling to help, and the employee we were dealing with barely replied. It got to the point where the neighbours on both sides of the house escalated the complaints to all the senior managers, but they were as unhelpful as the people they managed, and not one of them replied. I bet someone from the company posts a reply to this review, to make it look like they are proactive! The situation was only resolved when the tenants moved out to another property, whilst us poor unfortunate neighbours had endured 6 months of misery, and sleepless nights. The "agents" sent out to show the house to new renters were unprofessional. We could hear from their conversations that they knew nothing of the area, and were given out incorrect advice on rents and deposits. They were more interested in sitting in the car smoking ciggies, and expertly flicking out the dog ends, than dealing with viewers. Their website says that their motto is "Nothing is too much trouble." Our experience was the opposite, and we would never recommend anyone uses this company to rent out their property.NegativeResponsiveness, Professionalism

Reply from agent

Dear Sir/Madam, Thank you for your review and we apologise you feel our customer service fell short on this occasion. Please call me on 020 8655 1300 to discuss this further. Kind regards, Kunal Patel Lettings Manager

1.00 /5

Croydon Branch Couldn’t organise a drink in a brewery, gave me a property with a faulty locks that failed twice in two days. I slept in my car because they couldn’t do anything, after I paid a locksmith come out the tonight before. Property manger, waste oxygen, ask for assistance with a vermin infestation didn’t do anything for two week. Window handles didn’t un/lock. Two weeks. Hot water didn’t for two weeks when I arrived. Eletric same. The company was pestered wait while we got hypothermia, the advise - but a space hitter, wasn’t refunded. Also I’m genuinely surprised at the positive comments, I can only think it’s the branch My advise, the branch should fold

Contact details

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Opening hours

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Address

219 Lower Addiscombe Road, Croydon, Surrey, CR0 6RB, South East, UK, CR0

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