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Martin & Co Crewe

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Martin & Co Crewe

A selection of reviews/testimonials by highest rating
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1.00 /5

I had a disappointing experience with Martin & Co. I reached out via email on multiple occasions to enquire about a property I was genuinely interested in, but I never received any response—no acknowledgment, no follow-up, nothing. It’s incredibly frustrating when you're ready to move forward and the agency doesn’t even bother to reply. Basic communication should be the minimum standard in this industry, especially when it comes to potential tenants or buyers. Based on this lack of professionalism, I wouldn’t feel confident using their services in the future.

review by Millie Johnson

Reply from agent

Dear Millie, Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience did not meet expectations, and we appreciate the opportunity to respond. Following a review with our lettings team, we understand that you viewed the property and submitted some requests prior to your application. These were passed on to the landlord for consideration, but unfortunately, they were declined. As Martin & Co are acting as agents and not the property owners, we’re unable to override the landlord’s decision. If you’re still interested in proceeding with the property on the basis that the landlord’s position remains unchanged, we’d be happy to assist with your application. Alternatively, if you’d prefer to explore other options, we’d be delighted to arrange further viewings that may better suit your needs. Thank you again for reaching out. We hope this provides clarity, and we remain committed to supporting you in your property search. Kind Regards, Martin & Co Crewe

Contact details

Sales Phone:

01270 500905

Sales Email:

Lettings Phone:

01270 500905

Lettings Email:

crewe@martinco.com

Opening hours

Unknown

Address

175 Nantwich Road, Crewe, Cheshire, CW2 6DF, UK, CW2

About

Website:

https://www.martinco.com/estate-agents-and-letting-agents/branch/crewe

We are proud to serve the communities of Crewe and surrounding towns and villages - providing specialist advice and guidance across all areas of the property market. Lettings Manager Toby Banfield has over a decade of experience in the property industry, with an established rental portfolio of his own. Toby, along with his team at Martin & Co Crewe, are passionate about using their own experience from within the industry to provide landlords and investors hands-on and knowledgeable advice and support. With the M6 motorway nearby and direct rail services to London, Birmingham and Edinburgh, with Manchester airport less than one hour away, Crewe is an attractive commuter town. Through our focused and dedicated approach, we ensure the delivery of a personalised service to our customers at all times. Whether you are looking for a let or an investment property, or you would like a free valuation, please contact one of the team who will be happy to help you. For all property enquiries or to arrange a valuation please call Martin & Co Crewe on 01270 500905

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