Avoid Northwood Sandbach & Crewe – Extremely Disappointing Experience! I want to warn others against renting or buying through Northwood Sandbach & Crewe. I wish I had read the Trustpilot reviews before we rented a property through them. After moving in, we were shocked to see a For Sale sign outside the house just a month later. We assumed it was a mistake, but when we asked, the agency told us the landlord intended to sell the house with tenants still living there. We were not informed of this beforehand. To make things worse, the agency started bringing viewers into the property frequently, trying to sell it as soon as possible—while we were still living there. This was already stressful, but things quickly got worse. The boiler stopped working, leaving us without heating or hot water for two weeks in freezing winter weather. The landlord ignored the issue, and the house began to smell of mould, with mould visibly growing on the walls. When we contacted the agency for help, they simply replied by email: “Deal with the landlord — not our problem.” Eventually the boiler was fixed, but the problems didn’t stop: • The kitchen tap was leaking constantly • The bathroom sink was blocked • Drainage was broken • Mould kept spreading across the house After just five months, we had no choice but to move out. Despite everything, the agency deducted £360 from our deposit for picture hook holes, and £125 for a garden bed where I had planted wildflowers—for bees! Northwood Sandbach & Crewe do not protect tenants or act in their best interest. I strongly urge all tenants and buyers to stay away from this agency. Consider this a warning based on direct experience.