****on maintenance service**** Had a issue finding a wasp nest in the garden shed, reported after hours Wednesday evening on the online reporting ap , was contacted by Suzanne by 9am following morning, had spoken with landlord arranged to be resolved and contractor visited same day, regular contact to provide updates and close out. Great service. Appreciate updates and turnaround to resolve issue. ***arranging tennancy**** Excellent service , really helpful, Rena, went above and beyond to be helpful and make process as quick and painless as possible and understanding of situation. supported quick application process, and helped make letting available in a 1 week turnaround, really friendly and helpful patient and supportive through process. Thanks for help and support ❤️