Hi Brian, Thank you for taking the time to leave a review. I understand the frustration of missing out on properties. Due to our enhanced marketing as standard, our properties do command a higher level of interest than the norm. A lot of the time, it isn't possible to get all of the interested parties through the door, so we have to carefully vet each viewer and work on a first come first serve basis. Doing this allows us to provide the absolute best possible service to our client. As a family run business your allegation of selling properties to friends can be very harmful, however, I'd like to assure you that isn't the case. We pride ourselves on being Cheshires leading people-first estate agents and acting ethically is one of our root values. I'd love to grab a coffee with you to discuss how we can assist finding your dream home, my number is 07407 484128 if you'd like to take me up on this offer. The coffee is on me! Kind regards, Josh Gilchrist Associate Director