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Helmores - Crediton

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5
Reply from agent

Craig - thank you for the 4* rating - appreciated. Hopefully we can make it a 5* experience next time! ;)

4.00 /5
Reply from agent

Thanks Les, if there's anything we can improve on I'd love to hear from you rob@helmores.com

3.00 /5

Generally good, but at times I felt they could have helped more with communication between us and the buyer towards the end of the process.

Reply from agent

Thanks for the feedback Maxine! We'll aim for even better communication in the future. We really appreciate your trust in Helmores. Hopefully next time we can make it 5* 😊 …

3.00 /5
Reply from agent

Thanks for taking the time to leave us a rating Simon.

3.00 /5
Reply from agent

Cheers Gary

3.00 /5

As honest as you would expect an estate agent to be.

3.00 /5
Reply from agent

Thanks Paul - if there's anything I can do to help make it 5* next time I'd love to hear from you...always striving to improve! rob@helmores.com

2.00 /5

Never answer the phone and never respond

Reply from agent

Thanks for the review and 2 stars - it's very rare for us to miss a call. We were probably mega busy with customers in the office (it's been crazy since the end of lockdown). However, we do have a voicemail and always return calls. We also have email, Facebook messenger, Whatsapp, and a contact form on our website or you can pop into our High Street office too on the unlikely chance it happens again 👍🏻👍🏻👍🏻👍🏻

2.00 /5
Reply from agent

Thanks for the review Steve. We love all reviews good and bad...i'd be so grateful if you could elaborate on your feedback rob@helmores.com so we can improve. Thanks!!

1.00 /5

Me and my boyfriend are looking to move out, and we stumbled across this property and enquired about it. They told me to write all my references over. And I would call them later one in the week, and offer 6 months rent upfront for this poperty, still telling me it’s available and they will call us updating us with it. Called them the following few days, and was informed it’s been off the market for over a week now. So annoyed, and upset, due to us being in a rush to move out.

Reply from agent

Hi Maisy, I'm so sorry to hear about your experience! Due to high demand, we had loads of applications for this property, and we missed notifying you promptly when it was let. This was completely our fault, and for that we sincerely apologise! We'd absolutely love the chance to help you find another suitable property and hopefully you'd be thrilled with our service and make it a 5-stars next time! Do please feel free to get in touch anytime, we'd love to hear from you. 😊😊

Contact details

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Opening hours

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Address

111-112High Street, Crediton, EX17 3LF, UK, EX17

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