Thanks for the review and 2 stars - it's very rare for us to miss a call. We were probably mega busy with customers in the office (it's been crazy since the end of lockdown). However, we do have a voicemail and always return calls. We also have email, Facebook messenger, Whatsapp, and a contact form on our website or you can pop into our High Street office too on the unlikely chance it happens again 👍🏻👍🏻👍🏻👍🏻