Never met a less prepared estate agent in all my life. Estate agent showed up late. Followed by this came into the property and began instantly blanking anything asked then finally responds to my questions with I don't know even to a simple questions such as where does the property end I figured this should be pretty clear considering its a flat. Did not try to display the property in any manner. Additionally tried to actively prevent me from looking where there just so happened to be freshly placed rat poison. I simply expect basic professional standards to be followed or even simply manners would suffice.