I was with Northwood for just over 14 years. I liked the fact that I would be fully protected under their platinum rent scheme, which, when I lived in spain was a great comfort. You hear so many horror stories about some tenants ( As well as Landlords too ) so this was the deciding factor in me choosing to go with Northwood. In all the years that I was with Northwood, I can honestly say that they were great, and you actually struck up a good working relationship with whoever it was that was dealing with you at the time. Whenever anything needed doing to the property I was informed and then I had to take remedial action to fix whatever the problem was. I also liked the fact that they only used contractors that they themselves would use, this too was another thing that put my mind at rest. I never felt that when the repairs, or things that I wanted done to the property, that I'd been shafted. I have always tried to steer people I know who want to rent their property out, towards Northwood, for the reasons I've mentioned above. There really is no downside to renting with Northwood, as far as I can tell anyway. I have since sold my house, which Northwood handled, again without any drama , or incident. The whole process from start to finish went according to plan. So in my honest opinion I can't see for the life of me, why you'd want to rent out with anybody else. Yes you might get offered a bit more money, but stop and think for one moment, what will happen if things go pear shaped, you could very well be on your own, with Northwood, they really have got your back.PositiveResponsiveness, Quality, Professionalism, Value