I was selling my flat and as it was my first time, I went to a couple of local estate agents for guidance etc. I chose Northwood, as they were a smaller agent and I felt Ben Pugh was more personable. He made me feel he would do what he could to make the process as quick and easy as possible for me. Having no previous experience in selling a property, I had to have trust in my estate agent. My instincts were correct, because within the first week, I had 4 offers. Ben was on hand to help me through the whole selling experience, for which I was extremely grateful. On occasion it wasn't easy, and Ben was there to explain it all in simple terms. Even if Ben was out of the office, his colleagues were helpful and very professional. I can't fault Northwood and will recommend them to my friends and family at every opportunity. Thank you all once again