Thank you for your feedback. At Inspire, we truly value listening to our tenants and clients, we are glad that we managed to reach you on the telephone today and we’re sorry to hear that your experience did not reflect the high standards we strive for. We understand how important clear communication and timely resolutions are, and we regret any frustration caused. Trust is at the heart of what we do, and we are committed to learning from your experience to ensure better service moving forward. We also recognize the importance of delivering results, including the prompt return of deposits, as noted this was due to the office being close for legislation training for a couple of days and the weekend, we apologize for any delays you encountered. If there’s anything further we can do to resolve your concerns, please don’t hesitate to contact us at 01293 582 333. We appreciate your time as a tenant and wish you the best in the future.